At Shine Pets, we understand that your pet animal is more than just a pet; they are a part of your family. We are excited to expand our offerings and bring you even more pet products for your beloved pets! We know that every pet deserves the best, and we are dedicated to making sure you can find exactly what you need for your furry friends. ... !

But we need your help! We are always on the lookout for new and exciting pet products to add to our online store, and who better to ask than you, our amazing customers? Whether you are looking for something special for your rabbit, bird, or any other pet, we want to hear from you. Have a favourite toy, treat, or accessory you wish we carried? Let us know!

Your input is super important to us, and it helps us continue to grow and improve our range of pet products. Drop us a line with your suggestions, and let’s make Shine Pets the ultimate destination for all your pet needs. We are excited to hear from you and can’t wait to bring your ideas to life!

Frequently Asked Questions

  1. How can I suggest a product I would like to see in the online store?
    Simply reach out to us via our contact page and let us know the products you'd love to see. We value your input and want to stock items that meet your needs!
  2. Can I suggest products for pets not currently listed in the 'Other Pets' category?
    Yes, please! Even if your pet isn’t listed yet, we’d love to hear your suggestions.
  3. How can I contact Shine Pets?
    To contact Shine Canine: please call 021 495 620 or email us at shinecanine@gmail.com We are also available on Facebook at www.facebook.com/shinecanine
  4. How can I return a product and/or seek a refund from Shine Pets?
    If you wish to return or exchange your item, please contact us at shop@shinepets.co.nz with your order number, product, and reason for return. Be sure to check our Returns Policy before reaching out to us.